The government is of the view that IndiGo and SpiceJet should withdraw their web check-in fee, according to a top source in the Ministry of Civil Aviation. IndiGo and SpiceJet recently revised their web check-in policies to include a levy for air travellers opting for web check-in for any seat in an aircraft. Earlier, passengers would have to pay extra only for certain preferred seats. “We have told the two airlines to remove the new fee,” the source told The Hindu. The Ministry had already met the airlines’ officials and would be holding another meeting with them. Asked how the government could intervene since airlines were allowed to unbundle fares and charge separately for preferential seating, meal-on-board, check-in baggage and use of airline lounges, a senior official said airlines should incentivise web check-in.

Which of the following, as stated in the passage, could pose challenges for the government in persuading IndiGo and SpiceJet to remove the web check-in fee?

Question

The government is of the view that IndiGo and SpiceJet should withdraw their web check-in fee, according to a top source in the Ministry of Civil Aviation. IndiGo and SpiceJet recently revised their web check-in policies to include a levy for air travellers opting for web check-in for any seat in an aircraft. Earlier, passengers would have to pay extra only for certain preferred seats. “We have told the two airlines to remove the new fee,” the source told The Hindu. The Ministry had already met the airlines’ officials and would be holding another meeting with them. Asked how the government could intervene since airlines were allowed to unbundle fares and charge separately for preferential seating, meal-on-board, check-in baggage and use of airline lounges, a senior official said airlines should incentivise web check-in.

Which of the following, as stated in the passage, could pose challenges for the government in persuading IndiGo and SpiceJet to remove the web check-in fee?

Accepted Answer

**Solution:**

1. The passage states that airlines are permitted to unbundle fares and levy separate charges for services such as preferential seating, meals, baggage, and lounge access.

2. This policy allows airlines to independently impose fees like the web check-in charge, which complicates government efforts to mandate fee withdrawal.

3. Among the options, only (b) reflects this fact directly from the passage.

4. Options (a) and (c) are not supported by the passage, and (d) includes these unsupported options.

**Answer:** (b) Airlines have the right to unbundle airfares and charge separately for services.

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