The government is of the view that IndiGo and SpiceJet should withdraw their web check-in fee, according to a top source in the Ministry of Civil Avia...

The government is of the view that IndiGo and SpiceJet should withdraw their web check-in fee, according to a top source in the Ministry of Civil Aviation. IndiGo and SpiceJet recently revised their web check-in policies to include a levy for air travellers opting for web check-in for any seat in an aircraft. Earlier, passengers would have to pay extra only for certain preferred seats. “We have told the two airlines to remove the new fee,” the source told The Hindu. The Ministry had already met the airlines’ officials and would be holding another meeting with them. Asked how the government could intervene since airlines were allowed to unbundle fares and charge separately for preferential seating, meal-on-board, check-in baggage and use of airline lounges, a senior official said airlines should incentivise web check-in.

Which of the following statements, if true, would motivate the government to urge IndiGo and SpiceJet to remove their web check-in fee?

(I) Offering free web check-in would encourage passengers to use it, reduce early arrivals at airports, thereby helping manage passenger flow and aiding security personnel in airport security management.

(II) Charging a fee for web check-in would increase the cost or inconvenience of air travel, potentially discouraging passengers and conflicting with the government's goal to boost air travel numbers.

(III) Imposing a web check-in fee would deter passengers from using online services, which goes against the objectives of the Digital India Initiative.