A health-tech startup introduced an AI-driven chatbot to help patients with basic health questions and early symptom checks. Although it became popula...

Question

A health-tech startup introduced an AI-driven chatbot to help patients with basic health questions and early symptom checks. Although it became popular in metropolitan areas, the service did not succeed in rural and semi-urban regions, leading the company to discontinue the project within a few months.

What is the most likely reason for the failure of this initiative in rural areas?

Options

A.

The chatbot required internet and smartphone access, which was limited in rural regions.

B.

People preferred consulting local doctors or pharmacists in person.

C.

The AI lacked regional language support and cultural understanding.

D.

The startup did not establish local partnerships to promote the service.

E.

The service failed to gain user trust due to language barriers and absence of human interaction.

health-techai chatbotrural areasuser trustlanguage barrier

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