A health-tech startup introduced an AI-driven chatbot to help patients with basic health questions and early symptom checks. Although it became popula...
Question
A health-tech startup introduced an AI-driven chatbot to help patients with basic health questions and early symptom checks. Although it became popular in metropolitan areas, the service did not succeed in rural and semi-urban regions, leading the company to discontinue the project within a few months.
What is the most likely reason for the failure of this initiative in rural areas?